End-to-end product development
User Research
User Journey Mapping
Personas
Wireframes
High Fidelity Prototyping
Dev Collaboration
Figma
Miro
Adobe Illustrator
A cross-cultural student collaboration with Adidas Colombia, UMNG, and THI Ingolstadt, funded by the DAAD. Focused on creating an end-to-end retail planning system that enables smarter product exploration and faster, more impactful key looks.
Visual merchandisers at Adidas shape the physical brand experience in stores worldwide. Before designing anything, an understanding of how they they work today and where the problems lie hat to be build.
To do so 2 visual merchandiserswere interviewed.
The interviews showed three recurring themes:
Together, these problems made clear that the team didn't need a better tool for one step, they needed a system that connected the whole workflow.
From these insights, user needs were translated into concrete requirements.
The main requirements:
On top of that, the system had to feel reliable and effortless: data processing under five seconds, consistent synchronization across sessions, and a usability bar high enough that designers would actually prefer it over their existing workflow.
These requirements, together with the persona and user flow, became the foundation for the information architecture and every design decision that followed.
With clear requirements in place, the first solution was sketched as low-fidelity wireframes. This helped testing the main hypothesis without distracting with design and with an easy changeable layout and features. These were tested with two Adidas Look Designers across six core tasks:
Three findings led to meaningful design decisions:
These changes shaped the hi-fi designs that followed.
In parallel with the hi-fi screens, a design system in Figma was built with components, tokens and patterns. This ensured consistency and accelerated the handover to engineering. In collaboration with the development team iterations on the design were made due to technical limitations. The originally planned trend report upload wasn't possible to do. Therefore I came up with a manual upload function being as intuitive as possible e.g. with color pickers for the trend report colors.
In addition to the final tool hat was developed in collaboration with the engineering team, we added prototypes to the project that can be developed in another cycle after the system is running. During research it became clear that an extremely useful feature for the merchandisers would be a Change Log where products that change after uploading a new excel sheet are indicated in the tool. So if the team wants to use a product which is no longer available, they can easily change it with the tool and don't need to manually check it. Also new product or added and changed colors are indicated. This prevents mistakes and speeds up the designing process for the visual merchandisers.
The tool was tested and approved by a team of three visual merchandisers at Adidas. The following goals were reached: